A cracked iPhone screen is one of the most common phone problems, and the choice you make next can affect how your iPhone looks and works for years. Here are your options, in plain English.
Look closely at your screen. If the glass is cracked but the picture is clear and touch works everywhere, only the front glass is damaged. If you see black spots, coloured lines, flickering or no picture, the display underneath is damaged too. This matters, because it decides which options are open to you. Our guide to the signs of a damaged display explains what to look for.
A complete new genuine display gives you original quality, but it is the most expensive option. On recent iPhones, a genuine screen replacement can cost several hundred pounds.
Many cheaper repair quotes use aftermarket screens. The lowest-cost versions are LCD or “incell” screens, which replace your iPhone’s OLED display with LCD technology. Blacks look grey, colours are flatter and battery life can suffer. On iPhone 11 and later, a non-original display can also trigger an “Unknown Part” or non-genuine display message in Settings.
If only the glass is broken, it can be replaced while your iPhone keeps its original display. You keep genuine colours, brightness and True Tone, you avoid the “Unknown Part” message, and it costs far less than a new genuine screen. Here is how screen refurbishment works.
| Refurbished original | Aftermarket LCD | New genuine | |
|---|---|---|---|
| Picture quality | Original | Lower | Original |
| “Unknown Part” message | No | Likely | Depends on fitting |
| Cost | A fraction of genuine | Lowest | Highest |
We refurbish screens for the iPhone 12, 13, 14 and 15 ranges, with a lifetime warranty on our work and a turnaround of up to 2 working days once we receive your phone.
