Support

Returns & Faulty Items

Everything is tested before it leaves us. If something’s not right, we’ll sort it.

Tell us within 5 days

Report a fault within 5 working days of receiving your item.

We repair or replace

We inspect it and put it right where appropriate.

Later faults

Faults from our work are covered by our lifetime warranty.

Return postage for faulty or warranty claims is paid by the customer. Full details in our terms. Your statutory rights are not affected.

Need to report a fault?

Call or message us with your order number.