Frequently Asked Questions

Quick answers about screen refurbishment, posting your device, warranty and buyback. Still stuck? Call 01788 226425.

No. We only accept genuine OEM screens, as these meet the quality needed for refurbishment.

Our prices are already very competitive. If you’ve had a like-for-like quote elsewhere, get in touch and we’ll see what we can do.

Yes. Contact us with your model details and we’ll send you a custom quote. We can also add your screen to the website for future orders.

A refurbished screen is an original display where only the damaged glass has been replaced. The LCD/OLED panel and features like Face ID or Touch ID remain original.

We only work with original screens. Aftermarket or copy screens cannot be refurbished.

If the glass is cracked but the picture is clear and touch works normally, your screen can usually be refurbished.

If you can see dead pixels, black spots, coloured lines or signs of liquid damage, or Face ID or Touch ID has stopped working, the screen is not suitable for refurbishment. Our guide to what screen refurbishment is explains how to check.

Yes. We are based in Long Buckby, Northamptonshire. Please contact us first to arrange a drop-off time.

  • We only refurbish original (OEM) screens, so you keep genuine display quality
  • Specialist equipment and a careful, tested process
  • Competitive prices and a lifetime warranty on our work
  • UK-based, with a turnaround of up to 2 working days once we receive your device

Prices depend on your device model, starting from £69.99. You can see the exact price for your device on our booking page. Refurbishment usually costs a fraction of the price of a new genuine screen.

We refurbish your device within up to 2 working days of receiving it, then send it straight back. During busy periods it can take a little longer, so feel free to contact us before you send your device. If you need it urgently, call us on 01788 226425 and we will do our best to help.

No. Screen refurbishment does not affect your data, and we do not wipe or reset your device. We still recommend backing up your device before posting it, as you would before any repair.

Every refurbishment comes with a lifetime warranty on our work. It covers faults caused by our refurbishment. Damage caused by the customer, such as a new drop or liquid damage, is not covered, and every claim is inspected by our technicians.

Yes. A refurbished screen is your genuine screen. We keep your device’s original display and replace only the cracked front glass, so colours, brightness and touch are the same as before. See how it compares with aftermarket and new genuine screens.

No. That message can appear when an iPhone’s display is replaced with a different screen. Because we keep your original display and only replace the glass, your iPhone recognises its screen as normal.

Book online, then follow the instructions in your confirmation email. Pack your device securely and send it with a tracked, insured service. Our guide on how to post your device explains everything step by step.

We insure our return parcels up to £500. For sending your device to us, please use a tracked and insured postage service, as we are not responsible for loss or damage on the way to us.

Not with glass-only refurbishment. Those symptoms mean the display panel underneath the glass is damaged, and refurbishment only works when the display is intact. If you are not sure, contact us before sending your device.

If we find the display underneath the glass is damaged when your device arrives, we will contact you to explain the options before doing anything further.

We refurbish screens for iPhone, Samsung Galaxy, Google Pixel, iPad Pro and Apple Watch. If your model is not listed, get in touch and we will give you a quote.

Yes. Trade customers can send us screens that have already been removed from the device, and we refurbish them at trade prices. See our trade service.

We are based at 20 Market Place, Long Buckby, Northamptonshire, NN6 7RR. Our service is mail-in, so customers can use it from anywhere in the UK.

We have been refurbishing screens for over three years, for individual customers and repair shops across the UK.